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Privacy Policy


Last updated: December 3, 2025

Rebel Moon Apothecary and Gifts (“Rebel Moon,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or otherwise interact with us.

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Information We Collect

We may collect the following types of information:

A) Information you provide to us

  • Contact details (name, email, phone number, shipping/billing address)

  • Order details (items purchased, order history)

  • Account information (if you create an account)

  • Customer support messages and requests

  • Reviews/comments you submit

B) Information collected automatically

  • Device and browser information

  • IP address and general location (city/region)

  • Pages viewed, time spent, referring/exit pages

  • Cookies and similar tracking technologies

C) Payment information
Payments are processed by third-party payment providers (e.g., Shopify Payments, Stripe, PayPal). We do not store full payment card numbers. Payment providers process your payment details under their own privacy policies.

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How We Use Your Information

We use your information to:

  • Process and fulfill orders (shipping, returns, confirmations)

  • Communicate with you about purchases, updates, and customer service

  • Send marketing emails (only if you opt in; you can unsubscribe anytime)

  • Improve our website, products, and customer experience

  • Detect and prevent fraud, abuse, or security incidents

  • Comply with legal and regulatory obligations

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Cookies & Tracking

We use cookies and similar tools to:

  • Remember your preferences

  • Maintain cart and checkout functionality

  • Understand website traffic and performance

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

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Sharing Your Information

We may share information with:

  • Service providers (website hosting, analytics, email platforms)

  • Payment processors (to complete transactions)

  • Shipping carriers (to deliver your order)

  • Legal authorities if required by law, regulation, or court order

  • Business transfers if we’re involved in a merger, acquisition, or sale of assets

We do not sell your personal information.

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Email & Marketing

If you subscribe, we may send newsletters and promotional emails. You can unsubscribe using the link at the bottom of any email.

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Data Retention

We keep personal information only as long as needed for:

  • Order fulfillment and customer support

  • Legal, tax, and accounting requirements

  • Security and fraud prevention

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Security

We use reasonable administrative, technical, and physical safeguards to protect your data. No system is 100% secure, so we can’t guarantee absolute security.

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Your Rights & Choices

Depending on your location, you may have rights to access, correct, or delete your personal information, or to withdraw consent. To request changes, contact us (see below).

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Children’s Privacy

Our website is not intended for children under the age of majority in your jurisdiction, and we do not knowingly collect their personal information.

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Contact Us

Rebel Moon Apothecary and Gifts
Email: support@rebelmoonherbs.com
Business address: RR5 SITE15 COMP20 Prince Albert, SK. S6V 5R3

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